You must meet all these requirements: the residential dwelling that you’re applying for a grant for must be within an eligible area affected by the disaster event. You were living in the residential dwelling (which includes a caravan) as your principal place of residence (main home) when the disaster happened. Your home sustained structural damage as a result of the disaster. You own or have a mortgage on the residential dwelling. You do not hold an insurance policy that covers you for expenses or losses sustained during the disaster or if you hold an insurance policy you do not have coverage for a particular event (e.g. storm/flood) and/or you have evidence that the insurance claim has been declined. You qualify under the income test outlined below. We will send specialist assessors to your home to confirm it was damaged, destroyed or is unfit to live in as a direct result of the disaster and to assess the scope of works needed to return it to a safe, secure and habitable status, noting that any repairs must be compliant with local government regulations.

You live in the affected area, you have lost 1 or more essential services for more than 5 days and are experiencing personal hardship as a result, your utility service provider/s confirm that you lost these essential services. This grant isn’t income or asset tested.

Live in the affected area, own the items that have been lost, own or rent the affected residence, are uninsured or unable to claim insurance, meet the income limits. We will visit your home to assess the damage. We will need photographic evidence if items must be disposed of. This grant is income tested - Your gross (before tax) weekly income must be less than or equal to: individual: $1,179 ($61,322 per year), couple: $1,630 ($84,782 per year), sole parent, one child: $1,632 ($84,841 per year), couple, one child: $2,021 ($105,125 per year). For each additional child, add $391 per week.For each dependent adult, add $451 per week. The income test is applied to all adults over the age of 18 on the application. Adult dependents over the age of 18 are encouraged to submit their own application.

Live in or are stranded in the affected area, have experienced personal hardship & can’t meet your immediate essential needs. This grant isn’t income or asset tested.